Got Questions?
Frequently Asked Questions
Find answers to common questions about our relocation service
How does Rivigo Work?
Rivigo Cargo Express Packers and Movers is India’s leading online platform connecting customers with verified packers and movers. Simply fill out our quick form with your moving details, receive free quotes from multiple verified movers, compare prices and services, and choose the best option for your needs. We handle the rest to ensure a smooth, hassle-free relocation experience.
Is there any charge for getting quotes?
No, getting quotes through Rivigo is completely FREE!
How many quotes I will recieve?
The number may vary based on your location and specific requirements. All quotes are customized to your moving needs, allowing you to compare prices, services, and choose the best option that fits your budget and requirements.
How long does the moving process take?
The timeline depends on the distance and volume of goods. Local moves within the same city typically take 1-2 days, while intercity moves can take 3-7 days depending on the distance. Your chosen mover will provide a detailed timeline based on your specific route and requirements. We recommend booking at least 3-7 days in advance for the best experience.
What payment methods are accepted?
We accept multiple payment methods including cash, bank transfer, UPI, credit/debit cards, and digital wallets. Payment terms typically include a partial advance payment (20-30%) to confirm booking, with the balance payable upon delivery. Payment terms will be clearly mentioned in your quote and can be discussed with your chosen mover.
What if I need to cancel or reschedule my move?
If you cancel or reschedule at least 24-48 hours before the scheduled move date, you may receive a full or partial refund of any advance paid. Last-minute cancellations may incur charges. We recommend discussing the cancellation policy with your mover before booking and getting it in writing.